As you may or may not know, to transfer a site you need to get the EPP code and then point the servers at the new host. The NEW host is then to send you a validation code that is ONLY accepted at the website email address to which is taken over by domainshield.com. Since THEY hold access to that email. I am locked out of the website. I cannot verify their validation code. I cannot point the servers at the site. I contacted WA again, now, there is no response.